Our Approach

Healthcare buildings must be appropriately briefed, correctly designed, future-proofed and made affordable for owners, operators and patients. Hospitals must be configured for the required specialisations, equipped correctly and operated safely. They must respond to their context including physical environment, population mix, models of care and local custom.

HPI’s involvement in hospital projects often begins before there is an agreed site or operator. HPI’s tried and tested methodology brings all the key stakeholders together and leads the process from feasibility and briefing to design and construction. On many hospital projects, HPI also acts as Project Manager, monitoring the construction process until hand-over and post-occupancy evaluation.

HPI provides the highest standard of planning and design in a field which involves complex building types. Healthcare design is a critical and highly specialised discipline that should only be entrusted to the most experienced specialists.  There is no tolerance for failure.

The Client Needs

Healthcare projects require a clear understanding of a client’s needs in order to establish a brief.

In healthcare facilities, usually no single representative of the client has the sufficient range of skills to provide a detailed brief for the various building components from Bedrooms to Operating Rooms, from Radiotherapy Bunkers to Sterilising.

HPI staff has many years of experience in dealing with complex, multi-layered client organisations.

Health Service Planning

Service Planning starts with Needs Analysis for health services within a defined population catchment.

Statistical analysis is combined with planning skills to identify several options.

HPI’s methodology will guide the client through the development of the Service Plan.


Briefing and Master Planning

Briefing in healthcare projects is a highly specialised field unlike a commercial or residential project, and requires consultation with a variety of interested parties.

HPI’s skill is in translating the client’s service plan and the various ‘wish lists’ of components into a set of coherent, consistent and medically workable briefs.  Simply asking the client what they would like is no substitute for expert knowledge and leadership.

The creation of the Master Plan will reflect the long term strategy for the development of the project by projecting the future service demand (typically 10 to 15 years).


HPI believes in creating the optimum environment for the delivery of high quality, efficient healthcare services tailored to suit each individual project. The solution is robust in terms of the planning infrastructure and yet flexible enough to deal with future change.

Construction and Commissioning

HPI takes the project from design to the end of construction and beyond, including equipment and furniture scheduling and procurement, staff orientation and Operational Policy Development.

We believe in creating solutions which result in facilities that are efficient, long lasting, adaptable and the very definition of a healing environment