Health Service Planning

Health Service Planning is the science and practice of developing actions that move a health service from their current state to an improved future state.  Aligning the delivery of health service to meet the changing patterns of needs and use of services, HPI’s approach assures that planning achieves efficiency and promotes sustainability in the use of resources and healthcare assets.


  • Whole country, region or state health authorities
  • Local healthcare networks
  • Healthcare precincts, cities and campuses
  • Private health service providers
  • Individuals or groups of hospitals
  • Investors
  • Polyclinics and community based services
  • Primary care and specialist clinics


  • Needs assessment
  • Demand projections
  • Supply and competitor profiling
  • Market analysis
  • Catchment flow analysis
  • Clinical service plans
  • Detailed capacity and resource profiling
  • Business case development
  • Feasibility studies
  • Financial impact analysis
  • Economic appraisal
  • Workforce and organisational profiling
  • Labour market trend analysis
  • Organisation policies and procedures
  • Models of care and patient flow
  • Compliance and due diligence
  • Business model and partnership investigations
  • Innovative procurement plans


The application of HPI’s systematic planning tools and approaches develop high quality clinical services responsive to patient and population health needs, translating the science of planning into practice. HPI provides clients greater clarity and certainty in determining the services to be delivered. The team is passionate about healthcare, and use their unique insights and knowledge of the health system to successfully deliver complex healthcare projects.


  • Australia and worldwide
  • Countries
  • States
  • Regions
  • Cities
  • Towns
  • Local communities


  • Automated planning tools
  • Stakeholder consultations
  • Literature reviews
  • Comprehensive database based benchmarking
  • Best fit modelling and projections
  • Scenario/ options development
  • User acceptance sounding
  • Economic evaluation
  • Change and risk management

HPI Strategy and Service Planning delivers timely, effective and sustainable service planning products and outcomes to translate our client’s vision into sustainable and practical outcomes.

Our service planning achievements and projects are listed on Projects – Service Planning Projects